Tuesday

First Entry - F.A.Q y'all !!!

1.Di mana lokasi kedai ni?
Where is the location of this shop?

Lomokids.SHOP (LS) bukanlah kedai dalam bentuk fizikal yang boleh anda nampak bangunannya. LS yang juga "anak" kepada lomokids.com, beroperasi secara online di mana lebih menjerumus kepada sistem jual beli. Di mana kami menjual, anda membeli. Jual apa? Ini yang korang kena tahu. Kami menjual kamera lomo, aksesori-aksesori dan juga filem berkaitan dengan lomography yang dibeli terus secara online dari Lomographic Society International (LSI)-(http://www.lomography.com) dan Lomography Asia (http://www.lomographyasia.com)

Lomokids.SHOP (LS) is another project by lomokids.com. It is not a shop that we can see physically. But LS is a shop operated online where the main objective of this shop is to sell and buy stuffs especially lomo camera, accessories and also films related with lomography. We from LS buy all those stuffs directly via online from Lomographic Society International (LSI)-(http://www.lomography.com) and Lomography Asia (http://www.lomographyasia.com)

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2.Apakah maksud LSI dan apakah pula Lomography Asia?
What is LSI and what is Lomography Asia?

LSI tu singkatan kepada Lomographic Society International di mana ianya berpusat di tempat lahir gerakan lomography.Di Vienna, Austria.
Lomography Asia pula ialah "master franchise" yang berperanan untuk jaga kawasan Asia yang berpusat di Hong Kong. Kira abang kawasan la Lomography Asia ni.

LSI is an abbreviation of Lomographic Society International where LSI is centralised at the place where lomography was born, in Vienna, Austria. In the other hand, Lomography Asia is the master franchise functioning as controlling the area of Asia centralised in Hong Kong.

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3.Ada tak kedai ada jual barang-barang berkaitan lomography di Malaysia ni?
Is there any shops in Malaysia selling stuffs related to lomography?

Ada. Kedai-kedai seperti Folio, Room, Mooks dan kedai buku Bashir ada jual.Kamera-kamera yang dijual mereka mempunyai warranty dari Lomography Asia.

Yes. There are such shops such as Folio, Room, Mooks, and Bashir Book Shop selling stuffs related to lomography. Their cameras also have a warranty from Lomography Asia.

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4.Kenapa kami perlu beli kamera-kamera dari Austria dan Hong Kong sedangkan ada kedai di Malaysia menjual kamera Lomo?
So, why we buy all those cameras from Austria and Hong Kong when we know that shops in Malaysia also selling lomo cameras?

Kita beli secara terus dari mereka kerana kesemua kedai yang disebutkan di atas tadi tak cover full range barang-barang lomography yang ada. Barang-barang baru, yang rare, yang limited edition, lagilah mereka tak jual. Barang-barang yang dirilis oleh LSI tak semestinya ada di Lomography Asia. Lagi-lagi pada yang minat barang rare yang diwartakan sebagai "dead stock", memanglah wajib beli online. Konpom takde jual kat Malaysia ni. Segala jenis kamera, aksesori kamera, pelbagai jenis filem dan fesyen yang dijual di LSI dan Lomography Asia, kami boleh orderkan.

We buy from LSI and Lomography Asia because, the shops in Malaysia that we mentioned just now does not cover the full range of lomography stuffs. Plus, these shops do not sell all those new, rare, and limited edition lomography stuffs that we always wanted. For those who interested in buying rare stuffs that they had labelled them as dead stock, the only way we can buy is via online. We at LS can help you buy all type of cameras, accessories, films, and fashions that LSI and Lomography Asia sell by ordering them via online.

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5.Adakah membeli secara online ni berisiko tinggi?
Is there any risks if we buy online?

Semuanya atas faktor di mana anda membeli. Jika diikut pengalaman kami berbanding shopping sakan di amazon.com, e-bay, dan lain-lain, membeli di LSI sangat senang, pantas, dan dijamin selamat. Barang yang diorder konpom sampai dengan tiada cacat cela. LSI akan pos barang yang diorder menggunakan courier DHL atau Fedex melalui udara. Maknanya taklah anda semua berjanggut nak tunggu barang sampai. Untuk membuatkan anda sebagai pelanggan tidak berasa gelisah, biasanya tracking number courier akan diberi untuk kami dan anda boleh refer. Pengalaman kami membeli di LSI, paling cepat 3 hari barang sampai.

Actually, it all depends on where you choose to buy. From our experience doing online shopping at amazon.com, e-bay, and etc, buying at LSI is very easy, very fast, and very safe. The stuffs that we order will arrive safely without any damage. LSI will post the stuffs using DHL or Fedex courier via air. Which means that the stuffs will arrive faster compared to courier via land. The courier company will also provide the tracking number where we can refer where our stuffs are at. From our experience, the fastest period to wait is only 3 days. :)


6.Bukankah mahal jika menggunakan pos udara?
Ain't it expensive if the shipping is via air?

Kalau anda rasa dah tak tau nak buat apa dengan duit anda yang banyak, bolehlah bayar courier tu. By air satu-satunya cara untuk barang yang diorder sampai ke tangan pelanggan dengan segera. Nak guna jalan darat boleh juga. Tapi biasanya akan tiba lepas 2 bulan anda menanti. Biasanya dalam kes amazon.com, mereka bagi option by land. Di LSI, free shipping untuk USD500.00 ke atas. Kalau kita sorang nak beli, memanglah kurang mampu kerana kos courier yang mahal. Oleh sebab itu di lomokids.SHOP ni kita buat order ramai-ramai macam ni. Sekali jalan order. Baru la dapat free postage :)

For your information, the only way to have the stuffs that we order fastly is shipping via air. You may pay the shipping cost if you want. But, at LSI, they give free shipping for USD500.00 and above. That's why at LS we gather the order and we are going to order once we have reached USD500.00. In this case, we are going to get a free postage :)


7. Tak mahal ke beli online ni?
Ain't it expensive to buy stuffs online?

Semuanya depend pada barang yang anda nak beli, tengok masa samada ekonomi merundum ke tak. TETAPI pada kebiasaannya, lebih murah sedikit berbanding kedai :) Pengalaman kami membeli terus dari LSI dan Lomography Asia sangat memuaskan dari segi harga dan barang yang diterima.

Still, it depends on what stuff that you want to buy. Plus, it also depends on the current money exchange. Normally, we sell stuffs a bit cheaper compared to shops around Malaysia :) From our experience, buying at LSI and Lomography Asia is very worth according to the price and stuffs that we received.


8.Boleh tak kalau saya nak order beg lomo dan juga kamera yang paling murah?
Can I order a lomo bag with the cheapest camera that you offer?

Semestinya boleh. Kami alu-alukan. Sebutkan sahaja dari sekecil-kecil aksesori lomography, hinggalah ke negative filem, slide filem mahupun kamera. Apa sahaja yang anda hajatkan. Caranya, masukkan nama penuh anda dalam list, no.fon, dan e-mel. Bila sampai masa order nak jejak USD500, kami akan beritahu dan sebarkan pada anda. Untuk lebih mudah melihat dan merujuk barang-barang yang anda ingin beli, kami akan listkan harga serta gambaran barangan tersebut.

Of course you can. Just let us know anything that you want to order. Anything, from the cameras, negative films, slide films, and even the accessories. Just leave your full name, phone number, and e-mail at the comment of the posting. You also can directly contact us through the telephone. We already leave our handphone number for you :) Once the order reach USD500, we will let you know. To make it easier for you, we will list down the stuffs that you want to order at the post that we create.


9.Bayar masa nak order ke, bayar lepas dapat barang?
When we need to pay? Before or after receiving the stuffs?

Oh..tentang itu, haruslah bayar dahulu. Bila dah cukup order, dan diberitahu kepada anda, bolehlah bank-in jumlah order anda ke account maybank yang diberikan kepada anda nanti bergantung pada kadar tukaran wang ringgit semasa. Wang boleh di bank-in di Maybank. Samada kaunter, cash deposit machine ataupun maybank2u.com. (Nombor akaun akan diberi melalui e-mail/sms)

About that, we kindly ask you to pay first before receiving the stuffs. When the order is adequate, you may bank-in the amount of money depends on the current money exchange. You may bank-in through the Maybank account. The account number will be given at the end of this post :) (Account number will be given via e-mail/sms)


10.Dah bayar nanti, bila paling cepat boleh dapat barang?
How long do I have to wait to get the stuff(s) that I ordered?

Semuanya bergantung dari mana kami order barang. Jika order dari LSI mengambil masa hingga seminggu paling lama pun. Jika order dari Lomography Asia biasanya mengambil masa 5 -10 hari. Pihak mereka akan pos barang yang diorder mengikut courier pilihan mereka. Jangan bimbang kerana tracking number akan diberi untuk rujukan kita (biasanya). Dari mula ia dihantar hinggalah disain penerima.

It all depends on where we order your stuffs. If we order it from LSI, the longest we have to wait is a week. If we order it from Lomography Asia, usually they will take 5 to 10 days. They will post the stuffs that we order using the courier that they choose but don't worry because they will provide the tracking number for our reference (usually) . The tracking number will provide the detail such as when they first send the item and where is the location of the item at the moment.


11.Order macam ni ada warranty tak? Kalau rosak boleh claim tak?
Do you have any warranty? Can I claim if the item that I ordered damage?

Claim barangan untuk kamera ialah setahun. Segala kamera yang dibeli di LSI tidak disertakan warranty card. Tetapi referal number kamera anda direkod secara sistematik dalam data mereka. Jadi anda tak perlu bimbang dan tak lena tidur malam memikirkan warranty card tu :) Manakala Lomography Asia pula akan menyertakan warranty card berserta nombor rujukan/nombor order di card. Mengikut pengalaman kami, kamera yang tiba di tangan, jika sedia ada rosak, boleh di claim dengan yang baru. Boleh emel dengan kami atau mereka. Berurusan dengan kami atau mereka sangat mudah.

The period to claim the item is a year. All cameras from LSI are included with the warranty card. Plus, your camera's reference number will be recorded systematically in their data. You don't have to worry thinking about the warranty card :) Whereas Lomography Asia will include the warranty card with the reference number/order number at the card. From our experience, if the camera that we received is already broken, we can claim by getting the new one. Just e-mail to us or them directly. Doing business with us and them is very convenient.


12.Barang tu semua terus sampai kat saya ke?
Are those items will arrived directly to me?

Barang-barang yang diorder, akan sampai ke alamat kami kerana kami yang order:)

The items that we order are going to arrive at our place because we are the one who order it :)


13. Adakah anda akan pos barang-barang tersebut kepada kami?
Then, will you post the items to us?

Pada yang tinggal jauh, luar dari KL/Selangor, boleh guna khidmat poslaju. Pada yang nak ambil sendiri, boleh kontek kami. Kami akan bagi by hand direct pada anda. By hand untuk yang tinggal berdekatan sahaja ya :) kalau luar kawasan nanti takut kami akan claim mileage pula. :D Segala perjalanan trip kami akan update di sini.

For those who live outside the region of KL/Selangor, we can use the shipping to send it to you. For those who want to pick it up by yourself, you may contact us. We will give you by hand. And by the way, by hand is only for who live nearer to us kayh :) All updates about the trip are going to be updated here.


14.Harga tu kira macam mana ni?
What about the price?
Harga-harga semua mengikut kadar semasa yang terkini :)
Dan semua urusniaga adalah dalam Ringgit Malaysia sahaja.

As you all know, the prices are depends on the current money exchange :)
And we only accepted Ringgit Malaysia for the deals.



15.Boleh berikan saya nombor telefon untuk dihubungi? Dan juga nombor akaun bank untuk pembayaran?
Can you give me your contact number? And with your account number for the payment?

Hehe..mestilah boleh. Ambil nombor telefon dan e-mail di bawah, simpan kemas-kemas ya!
Akaun bank kami akan beri melalui sms/e-mail sejurus selepas anda membuat pesanan.

Of course you can. Just take all the phone numbers and e-mail address below and keep it tight aite? :)
Bank account number will be given via sms/e-mail after you made an order.

email: lomokids.shop@gmail.com
contact: 017-826 7376, 012-281 5436, 012-3057500



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Pada anda, pelanggan yang kami respek, sila beri nombor telefon anda sekali bila membuat pesanan. Senang untuk kami kontek nanti :)

To our lovely customer, please leave your phone number when you make the order. Easier for us to contact you guys later :) Thanks!



"LOMO ON !!!"